Showtop Techno-machine Nanjing Co., Ltd. (STMC) stands tall as a national high-tech enterprise, boasting over 20 years of expertise in the realm of cryogenic deflashing machines and OEM services. Since its inception in 1998, STMC has been dedicated to the relentless pursuit of excellence in research and development, manufacturing, sales, lifetime post-sales service, as well as the provision of spare parts and consumable supplies.
**Founding and Growth: **
Established in 1998, STMC embarked on a journey marked by innovation and unwavering commitment to quality. In a strategic move to expand its horizons and enhance its capabilities, STMC entered into a joint venture with the esteemed Showadenko Group in 2007, subsequently renamed the Resonac Group. This collaboration ushered in a new era of growth and development for STMC, culminating in the establishment of its manufacturing headquarters in the vibrant city of Nanjing.
**Global Reach and Quality Assurance: **
Over the span of two decades, STMC has carved a niche for itself in the global market, serving over 500 esteemed business customers across more than 20 diverse countries. Testament to its dedication and excellence, STMC boasts an impressive repurchase rate exceeding 50%, a testament to the trust and satisfaction it instills in its clientele. Every machine crafted by STMC undergoes rigorous scrutiny, with 80 meticulous process inspections and 108 exhaustive ex-factory tests and inspections ensuring unparalleled quality and performance.
**Commitment to Customer Service: **
At the heart of STMC′s operations lies an unwavering commitment to customer satisfaction. With customer-centricity at its core, STMC guarantees round-the-clock support, with its dedicated team of experts poised to respond to inquiries within 10 minutes. Fault tracing is expedited within 2 hours, Solutions provided within 12-hour timeframe, underscoring STMC′s dedication to swift and efficient problem resolution.
**Global Presence: **
As of today, STMC boasts a formidable global presence, with its headquarters situated in the bustling metropolis of Nanjing, China. Further solidifying its foothold in the Chinese market, STMC has established regional subsidiaries in Dongguan and Chongqing, catering to the diverse needs of customers across the nation. Beyond the borders of China, STMC has extended its reach with overseas branches in Japan and Thailand, complemented by a robust network of distributors and partners in key markets such as India, Russia, Colombia, Turkey, Vietnam, and the United States. This expansive presence underscores STMC′s unwavering commitment to serving customers around the world, delivering cutting-edge solutions tailored to their unique requirements.
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